CARE

Below we put a special guide about care of your wool merino pieces from Wool Exclusive.

Chunky knit cardigans and other pieces are handmade only and super chunky, using super soft and luxurious merino wool, which requires extra special care to maintain their look.

The special structure of merino wool with the presence of natural lanolin is very resistant to damage and easily repels dirt. Please do not wash in the washing machine. We recommend professional dry cleaners.

Also to use the spot cleaning immediately if you have any small stains on your knitwear piece. To spot clean, damp a cloth with cold or warm (max 30'C) water and pat the area clean towel. Please be extra careful if you are spot cleaning your knitwear piece - do not use soap or rub the area, as it may result in felted merino wool.

We recommend storing your merino wool knitwear folded on a shelf or box as it is always the safest storage option.

If you want to hang your knitwear piece in your wardrobe, we highly recommend using non-slip hangers with rounded edges and not for long time, because chunky knitted piesec heve a lot of weight and this this may put pressure on the knit due to heaviness.

Please take into consideration when you receive your super exclusive knitwear piece that pilling may occur when worn. This is totally natural and due to the delicate, luxurious nature of the un-spun merino wool. Pilling is loose fibre, shedding or little balls that form when the knitwear piece is worn. This may happen more on the inside of the garment due to the friction against our clothes. For remove any pilling or loose fibres you can use sharp scissors. But be extremely careful not to cut into your knitwear piece. If the pilling is very loose, you can also very gently pull off with your fingers, but please be very careful not to pull too hard!

If you do happen to get caught in the rain in your knitwear piece, take off your knitwear piece at home and lay it on a flat surface on a clean towel to dry completely. Do not hang it up when it is wet, as this may put pressure on the knit due to heaviness caused by absorbed water.

DELIVERY

Shipping methods: Free shipping

Delivery methods: FedEx

Delivery time: 1 week after creating the goods*.
We always try to ship asap.
*Time of the goods creation can be found in the description of each specific product.


PAYMENT

Payment methods:

• Visa and MasterCard
• Apple Pay and Google Pay

PALETTE

To hand made our amazing and exclusive items, we use the highest quality and finest 20 microns merino wool from European sheep. This merino wool is very pleasant for touch,100% extra soft and extra warm, surprisingly light, airy, smooth and soft, delicate and does not cause allergies.

We try to reproduce product colors as realistically as possible, please be aware that each monitor displays colors slightly differently.